Customers voice frustration as FedEx-owned courier admits it is struggling to deal with impact of NotPetya attack
Parcels are backing up at TNT depots in their thousands after the company admitted it is still struggling to deal with the aftermath of June’s cyber-attack that crippled IT systems around the world.
Frustrated customers trying to get news of their undelivered parcels have been told by TNT’s UK staff that consignments at its East Midlands hub are “going up to the ceiling” as international shipments are still having to be processed by hand.
TNT was one of thousands of big businesses and other organisations hit by the ransomware attack known as “NotPetya” at the end of June. At least 2,000 individuals and organisations worldwide were affected by the attack, which began in the Ukraine.